Resident Reviews

Ive really enjoyed my first month living at the Ashton. While there needs to be some repairs made from the previous tenant, the concierge has been great. The only thing that needs to be changed is the guest parking and entry situation is a little ridiculous. There should be a common guest list that should be pre approved to park and be able to come to your apartment. It’s a hassle to have to come down every time a guest comes over. They need to be able to park easily and visit and be given an elevator code. We’re all adults here and anyone who has been approved by a tenant should be allowed to visit without going through a 10 minute process of getting a parking pass and the tenant coming down to get them.

Aug 31, 2021

Staff is friendly and building is well kept in a great location. One star off for a severe lack of drawer space in our unit. Maintenance crew is awesome!

Aug 31, 2021

Love it here - long time resident and have enjoyed every second. Great staff and team is super responsive. Amenities rock, dog park is great too.

Aug 31, 2021

I love living here! This is one of the few apartments, if not only apartment, I have lived at that has had a consistent staff that have worked at the complex for a number of years. Additionally, many of my neighbors have lived here 2+ years. Seeing familiar faces on a daily basis makes the apartment feel like home.

Aug 31, 2021

Great service and great location. Always welcoming staff with quick responses and willingness to help. Only recommendation would be to add mirrors to the garage for cars coming around the corner

Aug 31, 2021

Great experience from the staff to the amenities. Love the gym and the rooftop pool. Great location with amazing selection of restaurants, shopping, and bars right outside your front door.

Aug 18, 2021

I love Ashton South End! The concierge and leasing team are always friendly and I love that they are doing resident events again. Great community and place to live!

Jul 19, 2021

I am very excited to be apart of the community here at Ashton. I am in the process of getting everything set up and the leasing process was made very easy thanks to the help of Brittany.

Jul 16, 2021

Beautiful building, great location, very friendly employees. I’m not giving it five stars because the carpet on the hallways and the garage floors (dirt) need maintenance.

Jul 16, 2021

Staff is very nice, apartments are very quiet (except for the new person that just moved across the hall from me has a little yipper dog that goes fricken bananas every time i come home and jingle my keys). Lobby has an upscale hotel feel. Would like the garage doors to work more consistently and the gym equipment to be kept up better.

Jul 14, 2021

Everyone at Ashton South End is so accommodating and kind. We love it here already and are so excited to be long time residents here! Thank you all so much!

Jul 11, 2021

This is the best place to live. Hands down. Great neighbors. Great neighborhood. Wonderful staff. The amenities are incredible and the maintenance people always get the job done.

Jun 30, 2021

Best apartment complex I’ve lived in, the people are great, the staff is great. Couldn’t say enough good things! With COVID restrictions opening back up, it makes living here even better. However, the complex handled COVID exceptionally well and never felt uncomfortable.

Jun 30, 2021

Amazing apartment so far! Very well maintained and has a lot of convenience that others have not had to this point. Still am very new but so far I would highly recommend!

Jun 29, 2021

Very quiet with lovely staff - the ladies at the front desk are fabulous! Management has also been receptive to any issues I’ve encountered. Any concerns are really about other residents not respecting shared space

Jun 29, 2021

Great community - the leasing process was seamless and moving in was a breeze. Love all the amenities the Ashton has to offer. We are looking forward to getting settled in.

Jun 26, 2021

Can't believe we're going into year 3 already! Have loved the gym upgrades over this past year and the responsiveness of the staff including maintenance

Jun 22, 2021

The staff here really makes the building feel like home. Having someone at the front desk 24/7 makes life easier, but the extra level of care and attention they give makes me feel especially welcome. If I catch Ms. Liz, she'll even know what room number to make my life that much easier! And Ms. Jay's sweetness is pervasive, even if we only share a few words. However, my favorite days, by far, are when I'll catch Ms. Tammy in the hall. She can be in the middle of vacuuming, and she'll still take the time to say hi to me and give my dog Kaito all the pets. Kaito is quite shy, so I think her eagerness to see Ms. Tammy really speaks to how warm and friendly she is.

Apr 9, 2021

Ashton South End is an amazing place to live! I like that they are taking proper COVID precautions, including mask-wearing hours in the gym. Great place and great area!

Mar 11, 2021

Love living in the heart of Southend! Very pup friendly! High ceilings and great views! Love the rooftop pool and fire pit! Can’t wait for Covid restrictions to ease up so we can use all of the fun amenities!

Jan 27, 2021

Ashton is a great place to live! Move-in day was easy with the help of management. Amenities, location and overall cleanliness makes it a great place to live in South End.

Jan 25, 2021

Been living here about 3 months and it’s been a great experience thus far! The staff are super friendly and there are tons of great places to checkout within walking distance.

Jan 13, 2021

I love the South End and the Ashton is right in the center. Easy to walk to almost anything! Groceries, bars and restaurants, coffee, and pharmacy are all within earshot!

Dec 17, 2020

Love living here! Everyone from the staff to the other residents are so nice and welcoming, they truly make this place feel like home! Ashton South End is the place to be!

Dec 1, 2020

I recently sold my home and looked at several places where my dogs and I could rent while I take the time to look for a new one. As soon as I toured the Ashton I knew it was the right fit. Everyone I met was so welcoming, the floor plans were some of the best in the area, and it was nice to see how dog-friendly the community is. I definitely made the right choice.

Nov 29, 2020

Lovely place to live! The amenities are great including the pool, grill locations and lounge areas. The concierge service, maintenance staff and 24/7 availability of team members make the living experience super convenient.

Nov 12, 2020

We were greeted with a bottle of wine upon arrival to the community and everyone has been so friendly, especially the leasing staff! We called multiple times asking many questions so we greatly appreciated their help.

Oct 28, 2020

Everyone is so friendly and the unit is clean, bright, and high end. The right mix of vibrant location and quiet building. Maintenance requests are also super quick.

Sep 4, 2020

I Haven’t moved in yet but the leasing experience was very easy to handle. I’m looking forward to enjoying my time at the Ashton southend :)

Aug 24, 2020

Concierge was a little rude, also the apartment was not as clean as I would have expected it to be. Brittany in the leasing office was very helpful though and made me feel welcome!

Aug 23, 2020

Great place to live! Friendly and amenities are great. Staff is awesome. Concierge staff does incredible job. Love the gym and lounge area. Been living at Ashton for 8 years

Jul 28, 2020

Staff from concierge to leasing team to maintenance are all great and very timely with any requests. Mostly time very quiet, don't hear much from neighbors/through walls.

Jul 19, 2020

Charde was so nice and informative helping us make the right choice. Very flexible with making this an opportunity for us to move in. Detailed tours and amazing amenities

Jul 4, 2020

It’s been great! Everyone who works at the Ashton has been very nice and easy. I also love the food trucks that are outside. Oneee are id change is updating the TVs next to the pool

Jun 30, 2020

Great staff and amenities. Whenever I have a problem, the staff is on top of it very fast. The pool and amenities are very clean and well maintained.

Jun 28, 2020

I am really excited to be living here at Ashton! So far we have had a great experience! The leasing office and concierge have been helpful and patient. We are also loving the location and our gorgeous apartment.

Jun 22, 2020

Very easy and smooth move in process thus far! Love the new community! Concierge has been amazing, and has helped assist with the move in as well.

Jun 15, 2020

So far it has been smooth transition process. Amazing community and apartment staff. We are very happy that we picked the ashton as our new apartment.

Jun 14, 2020

I love the area and the cleanliness of the building along with the amenities. That's a great combination for convenience and structure. Safety is the top priority for me and my family and that can be found and felt here for the most part. The gym ,the movie room, the patio and the rooftop pool all add into a great experience here ✌

Jun 2, 2020

I absolutely LOVE the building, the Ashton's staff along w/the community! I feel safe & protected here and everything I need is within walking distance.

May 28, 2020

Have lived here for 4 months and it has been a fantastic experience thus far. The building and location in the South End have been great, but the management is what sets the Ashton apart for us.

May 14, 2020

I absolutely love living at the Ashton! From the residents and staff to the incredible location in the heart of south end. You can’t beat it.

Apr 3, 2020

The parking garage gates on Hawkins always seem to be broken or closed off. The garage also could have mirrors for cars to see around the corner when driving. Other than that, everything is great!

Mar 31, 2020

Overall my experience here has been one of the best out of all the apartments I have been in. The combination of location, amenities, and staff has made it a great place to call home.

Mar 12, 2020

It’s a great place to live! Everyone is very nice, especially at the front desk. You can’t beat the views, and the location is perfect for walking around.

Mar 12, 2020

LOCATION. Hands down the nicest apartment complex in the area, with surprisingly competitive pricing. Love that they're dog friendly. Apartment layouts are unique- I personally love the huge walk in closests!

Mar 11, 2020

The Ashton has been a great place to live! The staff is incredible, the building is well maintained, and the amenities are excellent. The location is in the heart of South End and is walkable to a constantly expanding array of shopping, dining, and services.

Feb 20, 2020

The Ashton is great. The staff is very nice and polite and the building is super clean. Everyone who stops to visit always comments on how nice the building and ammenties are.

Apr 29, 2019

The location can’t be beat - I love being able to step right out onto the light rail. The front desk members are so friendly and helpful and I love that they are available 24/7.

Apr 5, 2019

Love this location and the high quality construction keeping noise to a minimum. Excellent customer service! So many ways to relax and unwind.

Mar 27, 2019

Love the community, both the residents and staff! Being new to Charlotte it was the perfect place to move into in order to establish myself. I love the southend area and the roof top pool is a must have.

Mar 19, 2019

The staff here is professional and acts with integrity. They are quick to resolve issues to create a best in class resident experience. This includes everyone from Concierge, the Leasing Office, and Services team.

Feb 28, 2019

I feel very welcomed. The amenities and atmosphere are great and the location is even better! The staff is very friendly and accommodating. I plan on being here a while

Feb 21, 2019

We have loved our time at the Ashton over the last 2 years. The building is in a great location, staff members are helpful and friendly, and the building is well maintained.

Jan 4, 2019

I am enjoying my top floor unit with views of uptown Charlotte. Easy access to shops and restaurants as well as light rail service and grocery store.

Dec 12, 2018

Great place to live! Very convenient location and the staff is super friendly. I’ve lived here for 4 years now and I can’t say enough great things!

Dec 12, 2018

Great location and wonderful amenities. Our apartment is large and the floor to ceiling windows let in lots of light with a great view of the skyline.

Sep 23, 2018

Great amenities in the building. Surrounding area has a lot of cuisine options and is very conveniently located by the light rail and consistently has other methods of transportation nearby.

Aug 17, 2018

I love living at Ashton. The proximity to all the different restaurants and shops. I love the pool on the rooftop and how pet-friendly the entire building is. I only wish they had units available for purchase.

Aug 17, 2018

Ashton South End is a terrific place to live. The entire staff goes above and beyond to make each resident's experience enjoyable, safe and fulfilling; they exceed expectations in doing so. The residents are friendly, interactive. The grounds are always kept in pristine condition, while maintenance requests are addressed almost immediately. Well deserving of 5 stars!

Aug 17, 2018

Very convenient location , nice amenities, professional staff and nice living corridors. Rooftop pool is a nice attraction with outdoor grilling

Aug 16, 2018

Everyone is super nice and i definitely feel very welcome and safe coming home every day. i love the pool and special events held to meet new people.

Aug 11, 2018

The view is amazing. I enjoy being close to town and work. I am impressed with Ashton's amenities and accommodations. My unit is just perfect.

Aug 2, 2018

Excellent communication and follow-up for assisting in move in from rental staff. They were very timely and kept us informed of any availability and the lease process was seamless.

Jun 27, 2018

The process leading up to my move-in has been super smooth. Thanks to Collins and team for making my relo so great! I can’t wait to get settled and meet my neighbors!

May 23, 2018

The Ashton is a great place to live with great staff, amazing amenties, and fun community events. The twenty four hour concierge is a major perk

May 21, 2018

Place is incredible!! From the staff to the awesome amenities I don’t know what else to say. I am definitely excited about showing my new community off and look forward to living here for a very long time!!

May 4, 2018