Resident Reviews

6 months ago HOME. I couldn’t love it more. The location. The staff. How quickly they respond to service requests. The rooftop pool! I moved in on Valentine’s Day 2018 — so it has been 5 years! I lived in Manhattan for 11 years and lived in 9 different apartments. That says something… I drank a lot here. I got sober here. I brought my puppy home (my daughter - Charlotte). I brought my first child home (my son - Ashton)... I “grew up” here and did a lot of living and learning in a one bedroom… And did I mention the staff? That will be the hardest part about leasing and outgrowing a 1-bedroom. Moving away. I have never felt more at home (and safe) in an apartment building. Grateful for that.

Sep 5, 2023

We have really enjoyed living at The Ashton — the proximity to all of the bars and restaurants Southend has to offer has been a wonderful perk.

Aug 3, 2023

Friendly staff, easy move in, clean common area. I have been nightly impressed with this building and its amenities. There’s also so many events to meet other residents.

Jul 29, 2023

Beautiful, well maintained property with friendly, helpful, and welcoming staff. Touring, applying, and moving in were all simple and straightforward. Highly recommend!

Jul 26, 2023

Apartment experience has been exceptional. Management is always willing to help out and they keep the complex is top condition. Would recommend to others.

Jul 17, 2023

We just moved in, but what's not to love? Ashton is incredible. Pabelly is kind and helpful, the amenities like the rooftop pool, the fitness center and the screening room are top of line.

Jul 10, 2023

Move in was so easy and Jonathan was a fantastic help! Everyone has been so friendly and welcoming. Our first week there was resident event by the pool that we got to enjoy. It’s been great so far!

Jun 2, 2023

Ashton is the first apartment that really feels like a home. Love this place! They could work on the elevator situation but most of the time at least 3 are operational

May 23, 2023

Endless mechanical issues with elevators, garage doors, rooftop BBQ grills, weight room equipment, etc. Lot of dogs have been howling/ nonstop barking through the night recently. New hallway flooring was finished poorly and is already very dirty. Location is great and apartments are big, though.

May 17, 2023

Brittany has been great getting me all signed up and made sure everything from the welcome packet was completed. Everything from the tour to finishing has been great. I am excited to join the Ashton community.

May 15, 2023

Always such a fantastic resident experience. Great place & recommend to everyone. The amenities are great and everything is so well kept and clean.

Jan 30, 2023

I’m not sure which experience you’re referring to, but all of my recent interactions have been exceptional. Whether it’s been to the media room, or picking up packages at the front desk, all of my interactions with employees have been top-notch, both friendly and helpful. Thank you for everyone’s help and empathy.

Jan 29, 2023

We love the Ashton! Friendly people, great amenities! Our apartment is just the right size for us and it has a great view of Camden Street. Their monthly events are lots of fun.

Jan 17, 2023

Amazing staff, always very attentive. Concierge is the best thing about the building, they handle everything! The monthly community events are also very fun!

Jan 3, 2023

The parking gates and/or elevators are almost always broken. Community events have just been catering pre-made Costco platters of food lately

Dec 19, 2022

The Ashton is the best community in Charlotte. From the wonderful and efficient staff and hospitality to the clean and beautiful community and the quality of residents. Makes it a pleasure to experience living here.

Nov 7, 2022

I just moved in 2 days ago, but LOVING IT so far! Incredible location (really, the best!), super friendly staff, amazing amenities, and my unit and patio are both very spacious. Everyone I’ve met has been so nice. Maintenance requests are completed very quickly. I moved here from out of state and I’m super excited about my new life here at the Ashton!

Oct 10, 2022

Unbelievable amenities (rooftop pool, gym, pool table, etc), friendly staff and residents, secure building in a bustling area of Southend, and events 2x/month with free food and drinks.

Oct 4, 2022

I love living across from Shake Shack & Jeni's Icream. Love the concierge staff and maintenance department that are all super friendly and responsive. Our water heater stopped working on a Saturday evening at 5pm, and within 2 hours they had it fixed!

Sep 30, 2022

Wonderful experience! It took us forever to finally decide where to move but Pabelly was amazing. She took us on multiple tours, showing us different floor plans and amenities, all with the utmost patience and helpfulness. We are so excited to live here!

Jul 19, 2022

I love Ashton! Maintenance is always available and extremely helpful, the front desk is always so welcoming and kind. I think my only “complaint” would be the parking can be a pain with other residents and there is limited guest parking. All in all I am very happy to be a resident here!

Jul 6, 2022

Building is clean and well maintained, although attention to the maintenence of the cardiovascular machines in the gym is lacking. Staff is extremely friendly and helpful, management is top notch. Probably unfair to leave only 4 stars, however it's hard to overlook the incessant drag racing, blasting of music at all hours of the day, and riff raff that surrounds all 4 sides of the building. If I had a daughter living here, I would not feel comfortable with her walking alone outside at night.

Jul 3, 2022

For as much as we pay around here, the garage gates and elevators should not be broken as often as they are. Also, please install some mirrors in the parking garage so drivers can see oncoming cars around the blind corners. Lastly, please replace the Smith machine in the weight room with a traditional barbell/squat rack. Please fix the parking gate!!!

Jun 21, 2022

I have lived in Ashton since I moved to Charlotte almost 3 years ago. I have loved the community and have nothing but positive things to say about the apartment complex.

Jun 11, 2022

Wonderful staff and very helpful employees. The community is very safe and friendly. I enjoyed my stay at the Ashton. The pool is very nice during summer months.

May 31, 2022

My husband and I have lived at the Ashton for six years and hope to stay here even longer. We love it….great location, friendly staff and wonderful amenities. We highly recommend it!

Apr 29, 2022

Love the community and the resident events! Great staff and maintenance also. It has been an amazing experience getting to live in the heart of South End amongst other young professionals.

Apr 29, 2022

The ladies at the front desk are top notch and go above and beyond to make you feel welcome. Southend continues to expand and this apt is a great location to experience it

Apr 27, 2022

Nicest apartment I’ve lived in. Residents of the building are all so nice and make it an extremely fun place to be. All of the dogs here make it even better

Apr 24, 2022

Pretty good so far and we are looking forward to moving in later in May. The leasing staff was very proactive and polite. All around good experience.

Apr 10, 2022

Lovely staff and a thoughtful approach to keeping residents happy. We have loved living here, and will hope to continue -- depending on the rental rates -- seems like they have been increasing significantly lately :)

Apr 4, 2022

Beautiful unit! Friendly neighbors! The neighborhood is so much fun too. We just moved here and have so much to explore. I also love how dog friendly the community is too.

Apr 3, 2022

Been here a long time, wish more could be done to improve my long standing relationship with this building, but I gave up a while ago trying. Here for location convenience alone now until we can finally find a house to purchase.

Mar 21, 2022

I love the staff at the Ashton South End! I love the instagram page where I can find out what's happening in our community and neighborhood. There is even happy hour once a week!

Feb 3, 2022

Love the apartments at Ashton! Concierge and leasing team is always so friendly and willing to help. Great community, location, and amenities.

Jan 19, 2022

I absolutely love living at The Ashton! I go to the gym frequently and it is always clean and never too crowded. The maintenance team responds immediately to any requests. The common areas, hallways and elevators are always kept very clean. The staff has been absolutely amazing and so accommodating with moving into the building as well as furniture and package deliveries. I plan to live here for many more years and highly recommend this building! It is also in the PERFECT South End location and very walkable to many amazing restaurants, stores, bars, groceries and workout studios.

Jan 19, 2022

So excited to live here. Gorgeous property. Professional. Relaxed. Clean. Beautiful light and floor plans. Tall ceilings. Can’t wait to be here!

Jan 1, 2022

Excellent location, amenities ans services. Truly no where better to live in south end. Always so easy to request maintenance and working with the Ashton team is always a pleasure

Dec 28, 2021

Apartments are great and in a wonderful location. The staff is amazing and very on top of things/friendly. Only down side I've found is the noise seems to be increasing outside.

Dec 28, 2021

I have lived in the Ashton for nearly 5 years, and I've loved. the community here. With noise concerns aside I highly recommend the Ashton for anyone looking for luxury apartment life.

Dec 18, 2021

We love living at Ashton….. great location, beautiful apartment, and friendly people. We also love the great amenities, such as the pool and fitness room.

Nov 28, 2021

Location is great! Staff is very friendly and helpful. Neighbors are quiet. Units are high end, with classy finishes. Better quality than any other rental within the area.

Nov 28, 2021

I love this apartment complex which is why we decided to stay another year. It is always clean. Parking is included. Free coffee. Amenities are beautiful.

Oct 27, 2021

I am very happy with my new apartment and the residents that live here! The concierge is very nice as well:) I have all good things to say about Ashton!

Oct 13, 2021

Live the size and design of our apartments. Amenities and also great but the concierge staff is above and beyond. The design details in the apartment such as the molding and wi Dow shades are super nice touches.

Sep 29, 2021

The guest parking is full every single night with resident cars that never pay a dime towards those spots even though I pay $100 a month for a reserved spot. There is literally the exact same cars down there every single night and no one will ever do anything about it no matter how many times I ask. If for nothing else, please just make those people pay the same $100 a month that I do for the simple level of fairness. Also the leasing agents were very rude to my wife, not something that should happen given all the money I have paid to live here for the past 6 years.

Aug 31, 2021

Ive really enjoyed my first month living at the Ashton. While there needs to be some repairs made from the previous tenant, the concierge has been great. The only thing that needs to be changed is the guest parking and entry situation is a little ridiculous. There should be a common guest list that should be pre approved to park and be able to come to your apartment. It’s a hassle to have to come down every time a guest comes over. They need to be able to park easily and visit and be given an elevator code. We’re all adults here and anyone who has been approved by a tenant should be allowed to visit without going through a 10 minute process of getting a parking pass and the tenant coming down to get them.

Aug 31, 2021

Staff is friendly and building is well kept in a great location. One star off for a severe lack of drawer space in our unit. Maintenance crew is awesome!

Aug 31, 2021

Love it here - long time resident and have enjoyed every second. Great staff and team is super responsive. Amenities rock, dog park is great too.

Aug 31, 2021

I love living here! This is one of the few apartments, if not only apartment, I have lived at that has had a consistent staff that have worked at the complex for a number of years. Additionally, many of my neighbors have lived here 2+ years. Seeing familiar faces on a daily basis makes the apartment feel like home.

Aug 31, 2021

Great service and great location. Always welcoming staff with quick responses and willingness to help. Only recommendation would be to add mirrors to the garage for cars coming around the corner

Aug 31, 2021

Great experience from the staff to the amenities. Love the gym and the rooftop pool. Great location with amazing selection of restaurants, shopping, and bars right outside your front door.

Aug 18, 2021

I love Ashton South End! The concierge and leasing team are always friendly and I love that they are doing resident events again. Great community and place to live!

Jul 19, 2021

I am very excited to be apart of the community here at Ashton. I am in the process of getting everything set up and the leasing process was made very easy thanks to the help of Brittany.

Jul 16, 2021

Beautiful building, great location, very friendly employees. I’m not giving it five stars because the carpet on the hallways and the garage floors (dirt) need maintenance.

Jul 16, 2021

Staff is very nice, apartments are very quiet (except for the new person that just moved across the hall from me has a little yipper dog that goes fricken bananas every time i come home and jingle my keys). Lobby has an upscale hotel feel. Would like the garage doors to work more consistently and the gym equipment to be kept up better.

Jul 14, 2021

Everyone at Ashton South End is so accommodating and kind. We love it here already and are so excited to be long time residents here! Thank you all so much!

Jul 11, 2021

This is the best place to live. Hands down. Great neighbors. Great neighborhood. Wonderful staff. The amenities are incredible and the maintenance people always get the job done.

Jun 30, 2021

Best apartment complex I’ve lived in, the people are great, the staff is great. Couldn’t say enough good things! With COVID restrictions opening back up, it makes living here even better. However, the complex handled COVID exceptionally well and never felt uncomfortable.

Jun 30, 2021

Amazing apartment so far! Very well maintained and has a lot of convenience that others have not had to this point. Still am very new but so far I would highly recommend!

Jun 29, 2021

Very quiet with lovely staff - the ladies at the front desk are fabulous! Management has also been receptive to any issues I’ve encountered. Any concerns are really about other residents not respecting shared space

Jun 29, 2021

Great community - the leasing process was seamless and moving in was a breeze. Love all the amenities the Ashton has to offer. We are looking forward to getting settled in.

Jun 26, 2021

Can't believe we're going into year 3 already! Have loved the gym upgrades over this past year and the responsiveness of the staff including maintenance

Jun 22, 2021